Thank you for visiting and shopping at Tykoza! The following terms and conditions constitute our Shipping Policy.
1. Processing Your Order
- All orders are processed within [X] business days. Orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. In the event of significant delays, we will notify you via email or phone.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times vary by location and shipping method. Estimated delivery times are [X-X] business days within [Country/Region] and may vary for international shipments.
3. Shipment Confirmation and Tracking
- Once your order has been shipped, you will receive a Shipment Confirmation email with a tracking number. You can track your package using the provided link or tracking number.
4. Shipping Locations
- Currently, Tykoza ships to addresses within [Country/Region]. We also offer international shipping to select countries. Additional fees or restrictions may apply for international orders.
- Please note that shipping to certain remote or rural locations may have additional fees or longer delivery times.
5. Shipping Carriers
- We partner with reputable carriers to ensure timely and safe delivery of your orders. Some of our carriers include [Carrier Names, e.g., UPS, FedEx, DHL].
6. Customs, Duties, and Taxes
- Tykoza is not responsible for any customs duties, taxes, or fees applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
7. Lost or Damaged Packages
- Tykoza is not liable for packages once they are in the hands of the carrier. However, we are committed to helping resolve any issues. If you believe your order is lost or damaged during shipment, please contact us at [contact@tykoza.com] within [X] days of the estimated delivery date.
- We encourage you to inspect your package upon arrival. If you receive a damaged item, please notify us immediately with photos so we can assist with a replacement or refund, if eligible.
8. Address Changes
- Ensure all shipping details are accurate at checkout. If an address change is needed after placing an order, please contact us promptly at [contact@tykoza.com]. Tykoza cannot guarantee address changes once the order has been processed.
9. Cancellations and Returns
- Orders may be canceled within [X hours] of placing the order. After this time, we cannot guarantee cancellation, as the order may have already been processed. Please refer to our Return Policy for details on returns and exchanges.
Contact Us For any shipping-related questions, please contact our customer service team at [contact@tykoza.com]. We’re here to help!